What is TrustFax?

Faxing will never be about documents and frantic phone calls. As many would say, “Only those that have been around for years can achieve high quality service.” True to that motto, TrustFax, a company owned by j2 Global, is a long-standing fax company that helps small and medium-sized businesses and enterprises scale for a seamless digital faxing experience using only the Internet. With fax transmission limited per recipient, it supports businesses that don’t mind sending in bulk. Through this, the features also stand out a lot. Marketed primarily in less complex business operations, TrustFax is easy to install and the administration dashboard is all on the Web, centralizing all work in one place. To learn more about this program, keep reading and we will discuss its features and benefits, and all the details related to this Trustfax review.

Features and benefits of TrustFax

Easy to understand web dashboard

Now you can help yourself with its easy web interface. All the options you can get are there, plus the fact that you no longer need to install, integrate, or maintain anything from the web. Say goodbye to rewiring and configuration of your old fax machines. Additional fees are not known here at TrustFax. You can always log in to your main web page through your TrustFax account.

personal fax number

In this field, your fax number becomes your identity document. At TrustFax, you can choose your own personal fax number, your local number, or a toll-free number. The additional phone line is free. They also offer toll-free (866), (877), and (888) numbers in most US states.

Sending and receiving faxes

TrustFax mailbox allows you to receive and send faxes that you have access to from anywhere and at any time of the day. Internet connection is all you need to be able to send and receive faxes to anyone in the world. This makes TrustFax a more convenient way, since you don’t have to use fax machines.

fax by email

Email is a popular method of sending messages through electronic means. Email is already a cliché for almost everyone nowadays. With TrustFax, you can also send faxes by email, which makes it convenient and requires less effort.

fax tracking

Fax Tracking allows you to manage and track all your outgoing and incoming faxes through a control panel that you can access with an Internet connection.

digitized signatures

Using TrustFax, signing a paper over and over again that costs extra effort and time will no longer be a problem. You can enter a digital version of your signature and simply paste it on any fax that needs your signature. With that, the job of signing receipts, office notes and mail becomes easier and more manageable.

international fax

Due to the need to expand its offerings not only for small businesses, Trust Fax also offers quotes for international fax services. Now you can send and share faxes outside the US and Canada. With TrustFax, you don’t have to worry about spending more because you can send faxes to over 200 international destinations at reasonable rates. Payment for this type of service is not included in your monthly subscription and is quoted per minute of transaction.

PDF

PDF files do less work and hassle free, you don’t have to worry about your files being formatted or edited. Through TrustFax, you will receive your faxes the same way they were sent by the sender. This way scanning is much easier, it can be encrypted with a password and it saves much more space, perfect for your entire hard drive.

Unlimited fax storage

You can no longer worry about the clogged faxes of the past, as you can enjoy sending them anytime you want. With this, sending faxes via email and from phone calls will never be a hassle for you.

Helpful customer service

You can ask their customer service by email or by calling their hotline 1 (866) 733-7040. Their help desk is available from 9 a.m. to 5 p.m. EST, Monday through Friday. Their technical support will answer your questions and is knowledgeable about how Internet faxing works.

Prices

TrustFax plan

Monthly price

$12.99/month

annual price

$129.90/year

Pages included

300

Surplus rate (incoming and outgoing)

$0.10/page

TrustFax has a monthly plan and an annual plan. The annual plan is usually more discounted than the monthly plan that must be paid month by month. Trustfax features are:

• Free subscription for one month, including unlimited fax storage.
• You have been assigned a toll-free number when you get your subscription.
• 300 free combined incoming or outgoing pages each month (faxes included in the US are free)
• Additional pages for 10 cents per page.
• 30 days of free online fax storage.
• When you pay for a year, you’ll save 16% or $10.83 per month as a discount.
• They also offer a Lite plan worth $30 per year. This plan includes minimal fax services.

Hopefully the information provided in this Trustfax review will help you with any questions you may have had about the service.