The article aims to help users to know what is the unknown error 0x8004060C in Microsoft Outlook and how to fix it using simple methods. The methods described here are simple and correct to date. It is still recommended that users follow the instructions precisely to fix the desired problem without having common Microsoft Outlook problems and eventually contact Microsoft support services.

Can’t send or receive emails in Microsoft Outlook 2002? Looking for a permanent solution to fix the error message ‘Task’ Microsoft Exchange Server – Receiving ‘reported error (0x8004060C):’ Unknown error 0x8004060C ‘? If yes, then the article is for you. The unknown 0x8004060C is one of the common errors in Outlook 2002 that occurs when the size of the general.pst file exceeds its capacity (2GB). Outlook then stops communicating with the server to prevent existing files from being corrupted. Now that you have understood why the problem is occurring, let’s start fixing it.

Instructions:

Open Outlook, right click on the Deleted objects folder and select the Empty folder of deleted items. If you are prompted for a confirmation, click the Yes button. The folder needs to be emptied as unnecessary emails will only contribute to clutter in your mailbox and thus create problems like these.

Other than the Deleted objects folder, delete all unwanted and unnecessary emails or attachments (that you no longer need) from your mailbox for the reason explained above.

Reduce the size of the .pst file by compacting it. This will fix the problem only for the time until more emails come in and the file size exceeds its limit again. Therefore, it is a temporary solution, but it must be done.

Create a new.pst file and then split your Outlook data into it. This will be the easiest solution to make and save your Outlook data.

If the problem persists, download a .pst split software from a reputable website. You can choose from several free or paid .pst split software versions at your convenience. Save the file to your preferred location from where it is easily accessible. When you’re done, find the file, double-click it, and run it. Wait until the process is finished and divide your Outlook data into several small .pst files.

The best solution is to update your Windows XP Service Pack (SP) through Microsoft or Windows Updates or visit the Microsoft website for the latest SP. This will eliminate the 2GB size limit flaw and allow you to continue enjoying sending or receiving emails in Outlook.

Additional tips:

Configure Windows Updates to download the latest updates automatically. This will save you the hassle of remembering and downloading updates manually.